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Message status "DLNG" blocks the whole PI server for message transfer.

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Hello Experts,

I am busy withe the IDOC2JDBC scenario through PI.

Our server is PO 7.4 single stack (Kernal version 7.40.3xxx.3xxx.2xxxxxxxxxx)

 

I sometimes had some probles withe the message status "DLNG" (Delivering), and after the restart of the communication channel or the JAVA stack, the messages status changed to "To be delivered", or canceled with errors or i canceled them manually, and the message process start working as normal and,  when one create or update happens in the backend ECC, i received the data to the external Data warehouse through JDBC.

 

Last two days i had 5 messages stucked in the Delivering status, and they blocks the other messages to process, because, i can not cancel them. All the other messages comming now are put to the status "To be delivered", and nothing has been written to the external data ware house. I restarted Com. Channel, JAVA stack even the whole server. The status does not changes.

 

I can see the log of receiving messages in the IDOC sender communication channel through RWB cc monitoring.

There are no logs in the JDBC receiver channel.

 

I refered the sap note 1623356 no use.

One article says

 

On newer versions or SP level of XI/PI, it is possible to release the threads held up by the "Delivering" messages by stopping the corresponding channel. This will require the correct version/SP level as described by OSS note 1604091.

 

This note is for max version 7.31. It means there sould be a similar solution for PO version 7.4 too.

 

We are completly blocked at this moment.

Any kind of suggestions are appreciated.

 

Thanks in advance.

 

Regards,

Antony.


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